computer restarting itself

  lauraadams 14:19 04 Nov 2008
Locked

When I turn my computer on it asks me to chose safe mode/start windows normally screen, whichever option you pick it goes onto the loading windows screen and then restarts itself. I have my dissertation to do on it...could anyone help me?
Thankyou!

  oldbeefer2 14:34 04 Nov 2008

Is it Vista? I had this after downloading SP1 - restored to before the download and it's OK now. I'm waiting a response from Microsoft (free service for SP1) to see if there is a way round the problem.

  lauraadams 14:37 04 Nov 2008

It isn't Vista, it's XP

  birdface 14:49 04 Nov 2008

Try and see if it works in safe mode.Just keep tapping F8 as the computer starts and try last good configuration or system restore.If none of those work you may have to try a system repair.But you need the XP disc for that.

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