computer not loading

  grumpano 11:43 14 Mar 2007
Locked

Please help. My wife and myself both have seperate user accounts on our pc which has been no problem for 5 years.But in the last couple of days the pc wont load on the wifes log on screen,it just says loading and freezes.The pc loads on my log on no problem.
Please help.
Thank you..

  brundle 11:51 14 Mar 2007

Have you tried safe mode? Hit F8 repeatedly at boot,before you see the XP logo. See if you can access the account, do a system restore.

  grumpano 16:44 15 Mar 2007

Tried this and the screen only showed my account and Administrators acc? Not the wifes.
Please help someone.

  chub_tor 16:51 15 Mar 2007

If you are not the administrator you need to log into the Administrator account and delete your wife's account and then install a new one for her. She would have to set up her favourites and desktop etc all over again.

  grumpano 16:55 15 Mar 2007

I think we are both classed as Administrator so how do i do this?

  chub_tor 22:10 15 Mar 2007

Start, Control Panel, User Accounts, Change an account,Pick an account to change, Delete. Then goback and Create new account

  grumpano 23:15 15 Mar 2007

Thank you very much.The system restore sorted it out.

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