Computer locks up and reboots

  ricpat 21:51 03 Apr 2004

Motherboard Biostar P4VTB/Chip Pentium 4.2.66GHZ Memory Kingston 512MB DDR SDRAM O/P/system windows XP PROF Office XP PROF
Computer at first stuck after windows display on start up after H/P printer/scanner/copier added to system H/P unable to resolve problem after several attempts with tech department printer returned replaced with Epson CX 5400 printer/scanner/copier still same when turned on,If printer turned off found to boot o/k further checks of computer found that when sound card removed and printer turned on would then boot o/k thought problem solved??
Now find that if screen saver allowed to activate when attempting to retake control black screen and then resets itself
each time when some thing starts to go wrong a section approx 20mm wide across screen will fliker and fan pitch wiil change/
have loaded unit with several applications running and C/D burner on c/p temp as reached 60/62 degsC and unit as not locked up or rebootde so do not think it is a power supply or over heating problem.
Have loadedall latest drivers for motherboard.
any ideas thanks Rich

  hugh-265156 22:37 03 Apr 2004

when you turn on the computer keep tapping F8 or F5.a menu will appear,select safe mode.

boot into safe mode then click start/run and type msconfig

click on the start up tab make a note of the items that are ticked and then untick everything listed here click ok and restart the computer.

does it now start up ok?

if so start/run msconfig etc again and put one tick back at a time as before to see if it locks up again.

you may also want to check in start/control panel/performance and maintenance/administrative tools/event viewer and look at the application and syatem tabs for any errors listed(red x`s) and make a note of them or click the link to ms help and support if there is one given to see if there is a fix available.

also check that windows is all up to date click here

to stop the computer re starting and get a useful error displayed(make a note of it) click:

start/control panel/performance and maintenance/system/advanced/start up and recovery/settings then untick automatically restart.

also have a read click here maybe

  bretsky 22:48 03 Apr 2004

Maybe a stab in the dark, but click here

Good luck

bretsky ;0)

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