this computer is locked

  bigface 19:30 19 Feb 2007
Locked

hi my sister in law has done something to her computer there is just a window in the middle of the screen which say's "this computer is locked only an administraitor or user/eamon can unlock it(eamon her husband)you need a username and password but i know we never set up any password's.Also you it won't let you type anything inthe boxe's it's a laptop and you can't even switch it off there is nothing but that window. thank's for looking

  STREETWORK 19:43 19 Feb 2007
  Terry Brown 20:07 19 Feb 2007

Go to Help (I assume you are using XP)

In the search box type 'Boot Disk' [without speech marks].
follow instructions to create a password reset disk. then follow the help to reset your (Husbands) system.
Hope this helps
Terry

  skidzy 20:10 19 Feb 2007

May sound simple this,but have you tried just hitting enter without trying to fill in the password.

  Zaphod 3 20:12 19 Feb 2007

Press the power button until PC switches off (could take about 30 seconds), then switch back on. Any unsaved work will not have their changes saved but the lappy should work after this.

  bigface 20:13 19 Feb 2007

streetwork got it spot on thank's and thank's everyone else

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