computer freezes at end of boot

  scruffbucket 14:34 07 Feb 2004
Locked

After booting to final screen and loading all task bar the pointer freezes.Ctrl/alt/del does not work. Norton Rosio Go Back works on reboot and usually solves prob. I suspect Norton /Zone alarm clash. How do I know what prog loads last of all? PS Win 98 se but no recent updates. Should I update 98 or go to XP

Terry

  Gongoozler 15:10 07 Feb 2004

Hi scruffbucket. Start - Run, type in msconfig and click ok. In the System Configuration Utility box, click on the Startup tab and remove the ticks from the boxes for any programs you think may be causing your problem, then reboot. If your computer now boots ok, you can put ticks back in the boxes one at a time until you have isolated the culprit. By the way, ZoneAlarm has 2 boxes, one for ZoneAlarm itself, and one for its other component TrueVector.

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