Computer freezes

  scotbruce 01:50 26 Nov 2004
Locked

Friend's computer - Sempron 2200 + 256MB + XP Pro SP1
On trying to connect to the internet using AOL or IE/OE 6, dial-up freezes and the whole computer freezes completely. Ctrl-Alt-Delete doesn't work, so switch off is the only remedy.
Anti-virus installed and up-to-date. Norton not installed. No hardware conflicts.
Can't online virus-scan. Thinking about Hijack-this, TrojanHunter and updating/re-installing the modem driver.
Any other ideas?
Thanx in advance.

  ton 03:34 26 Nov 2004

Try doing a repair to IE.

Go to Add/Remove programs, then click remove IE and you should get the option to repair.

  scotbruce 19:52 08 Jan 2005

Faulty modem - replaced and AIO.

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