Computer feezes since last big MS update download

  johnpalmer 21:18 17 Oct 2009

I have today installed a large MS update, wgich includes Office updates.
Since then my computer seems to have frozen permanently.

I can't turn it off in the normal way. I have to hold the on/off button until it turns off. I have tried restarting many times in safe mode, but System Restore refuses to work.

I have removed and re-installed BT McAfee antivirus, which initially worked, but have had to remove it again.

I have manually removed most of todays windows updates, and have run all my malware softwares in safe mode, which have found nothing wrong.

Can anybody help with any ideas.

I am running XP Home and IE8 with BT Broadband

  ambra4 21:49 17 Oct 2009

If you have a XP disc do a repair of XP

How to repair Windows XP/2000 if you are unable to boot into Windows

click here

You first have to configure your computer to boot from the CD-ROM drive.

You need to enter your BIOS menu and change the boot setting to boot from the CD-ROM drive

as the first device and the hard drive as the second boot device

Then insert your Windows XP Setup CD, and restart your computer.

When prompted press any key to start your computer from the Windows XP CD.

When prompted press ENTER, and then press ENTER displayed on the Welcome to Setup


Do not choose to use the Recovery Console to repair your installation of Windows XP.

Press F8 to agree to the Windows XP Licensing Agreement.

Make sure that your current installation of Windows XP is selected in the box, and then press R

to repair Windows XP.

Follow the instructions on the screen to complete Setup.

Warning: you should always backup any data or settings which you do not want to lose.

This type of repair should not lose any data however; you may find that some settings have

changed once you have finished the reinsta

  johnpalmer 08:28 18 Oct 2009

I can boot into windows, which is currently alright, since I have removed McAfee antivirus, and as previously said, most of todays Windows updates.

It was never not booting up, but just freezing/hanging permanently, which meant I could not turn it off from the START menu.

I was hoping that someone might know of any problems with McAfee or recent Windows/Office updates.

According to my various anti malware programmes, no problems are reported.

I am currently replying on the "faulty" computer

  Stuartli 10:53 18 Oct 2009

Try using:

sfc /scannow (note space)

(type it into the Run box and OK; you may need your XP disk handy).

Alternatively use CheckDisk (ChkDsk); My Computer>Explore>highlight your hard drive>right click>Properties>Tools tab>click on Check Now button>tick first box (second as well if you wish)>OK and Reboot.

I think an XP Repair might be a little OTT initially.

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