1ghz cpu 256mb ram,xp o/s,32mb gforce. The problem is the computer will not see a scanner I'm trying to install.The scanner is a mustek 1200cp(circa1999)but no matter what I try it just doesn't see it .I have the original install disc which is for windows 98 but I haven't tried this, instead I have borrowed a new 1200cp install disc.but I think it's a hardware problem not a soft ware,As anyone any suggestions? How do I make the comp see the scanner? Would appreciate some ideas viejo
Go into device manager like crx16 said, then delete/remove any printer devices from your system (providing you have your printer install driver) I'm assuming your scanner is conected to comp via printer. Then turn comp off and ensure that you've conected printer and scanner properly. Turn comp back on, ignore any messages that say "Windows has found new hardware" Then go to start/settings/control panel/insatall new hardware. Have install discs ready then click on install new hardware
Thanks to every one who responded to my post.I downloaded the drivers but when I tried to open them ,it said there was a corrupt file so I will download them again.I will also try the other suggestions and let you know the results.Thanks once again viejo
I had the same problem with my scanner when i upgraded to windows xp. I just downloaded the most up to date driver(no winxp driver for my scanner) and in device manager jsut clicked update driver and then pointed it to my new driver that i downloaded, when prompted because it hadn't passed the xp compatibility test i clicked continue anyway.....and hey presto 1 scanner working perfectly! I must add that it was this site that helped me!