Computer crashing

  jjgall26 13:51 29 Nov 2007
Locked

My computer keeps crashing and I think my hard drive may be about to give out. The error message I last have is as follows.

BC Code:10000d1 BCP1:87000000 BCP2:00000002 BCP3:00000000 BCP4ECAD9F71 OSVer:5_1_2600 SP:2_0 Product: 768_1.
Any suggestions? Thanks.

  xania 14:03 29 Nov 2007

First suggestion (although can't be sure its your HHD that causing the problem) make sure all your data in backed up to another device, and this includes all your settings, your e-mail address book, your favorites etc.

So far as the HHD is concerned, have you had any other symptoms i.e. failure to load your OS, noises from the Drive. Conversely, have you recently made any changes to your PC - software or hardware. Can you identify a specific action (loading or using a program or opening some hardware) that causes the crash or is it purely random?

  RobCharles1981 14:17 29 Nov 2007

Who ever your harddrive manufacturer is go to their website and download a diagnostic tool to determine that the disk is ok.

  woodchip 14:35 29 Nov 2007

Can be the cause of any number of things

  RobCharles1981 14:36 29 Nov 2007

Check the inside of your case to see if its dusty and blow it out with an AirCan.

  woodchip 14:45 29 Nov 2007

CPU fans and Graphics Are first to check as regards the above

  jjgall26 16:28 29 Nov 2007

Thanks all. My computer only seems to crash after it has been running for some time and just gives up the ghost and flashes the blue screen. All my stuff has been backed up using Acronis on an external hard drive. My computer is a Dell Dimension 5100. Thanks all.

  woodchip 16:37 29 Nov 2007

Itdoes sound like over-heating

  jjgall26 16:46 29 Nov 2007

Yeah, I think I`ll give the Air Can a go. Cheers.

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