Computer crash and Vista start-up problem.

  technophobe1 12:33 04 Apr 2009
Locked

There doesn't seem to be much harmony between I-tunes and my Acer aspire 2920 running on Vista. Sometimes, the song stops mid-way and the computer crashes. This happened last night, but 4OD (student ways) was running at the same time and this was also brought to a stand-still. I switched the computer off manually. This has happened before, but not while 4OD has been running. Now Windows will not open and the computer goes to repair mode, where I am told that it will restart after repairs. This has been done a number of times: sometimes, it says that the problems cannot be fixed and thus i need to send the information to microsoft (which i have done); other times, when it restarts the windows logo does not appear and then the screen goes blank (i have had it on now for 30 mins with no development). What can I do?

  citadel 18:16 04 Apr 2009

if you have a windows disc change bios first boot to dvd drive, start up with the disc in the drawer, follow the screens to repair, choose which one you want, wait even when nothing seems to be happening as it takes a while.

  mfletch 18:41 04 Apr 2009

As above you can copy this and print it out for a reference.

Vista Repair Options


Windows Installation Disk

NOTE
With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the following set of recovery options
Startup repair - This automatically fixes problems that are preventing Windows from starting
System Restore - This will Restore Windows to an earlier point in time
Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
Command Prompt - This opens a Command Window

15/ Click on the Option you require and follow the onscreen prompts

Pre-Installed Options

NOTE

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.
1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

click here

  technophobe1 23:19 04 Apr 2009

This is good. Unfortunately, I do not have the disk with me at uni, but am returning home soon so will get it then. The only thing I am concerned about is losing work etc: is this likely to happen?

  mooly 07:38 05 Apr 2009

Have you tried running from a command prompt (as admin) sfc /SCANNOW
This checks protected windows files and attempts repair if any corrupt ones found. Takes about 30 to 45 minutes to run.

  technophobe1 14:58 10 Apr 2009

so there is no back-up disk. I did the latter description, but it says that start-up repair can not repair the computer automatically. It tells me to send info to Windows, but there is very little they can do considering I am not online, so how they will get the info is beyond me. I have attempted the scan, but it says that "resource protection could not perform the requested option". If I were to click on system (or complete) restore, would I lose files on the computer? Is this the only cost-efficient option I have?

  technophobe1 15:06 10 Apr 2009

and furthermore, I have tried to restore; it says that no restore points have been created on the computer's system disk. If I try to create a restore point, it says that the computer is running in a limited diagnostic state and the restore operation cannot be reversed (help topics are not available in this state). This doesn't look good...

  bklyntech 18:42 18 May 2009

Have the same exact issue as technoprobe1. Windows Vista, start up problem, restore options are limited because i do not have a back up disk and get message that computer is running in a limited diagnostic stateSame error messages, etc. Can I repir without going total Factory Restore therefore losing all my personal files? Dell said they could fix but i would have to purchase a $250 warrranty. Anyone hear of this? If so, is there a less expensive (preferably free) solution?

  bklyntech 18:42 18 May 2009

Have the same exact issue as technoprobe1. Windows Vista, start up problem, restore options are limited because i do not have a back up disk and get message that computer is running in a limited diagnostic stateSame error messages, etc. Can I repir without going total Factory Restore therefore losing all my personal files? Dell said they could fix but i would have to purchase a $250 warrranty. Anyone hear of this? If so, is there a less expensive (preferably free) solution?

  citadel 18:52 18 May 2009

if no other solution wipe drive with killdisk and buy an oem vista disc. £87 in uk.

  bklyntech 13:01 19 May 2009

So basically i might have to lose all personal files if i wipe clean?
Technophobe1, apologies for the misspelling.

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