computer craches and freezes

  xela swat 14:29 31 May 2008
Locked

I am using windows XP home.
The computer frequently crashes or freezes.
I have cleared out the dust and checked that both internal fans are working.
I have tried starting in safe mode but the crashes still occur.

any suggestions please.
xela swat

  brundle 15:02 31 May 2008

Recent occurence? Full antivirus and antispyware scans done? Any new software installed recently? Any blue screen crashes? Make a note of the error number and error message if so.

  xela swat 15:17 31 May 2008

Its been happening for 2 or 3 months.
Run avg anti virus.
No new software.
Sometimes a blue screen sometimes restarts.
error message 0x80200010.

  brundle 15:20 31 May 2008

Quick search suggests it's related to Windows Updates

click here;en-us;822798&Product=winxp

This is a very good site for solving blue screen crashes; click here

  brundle 15:21 31 May 2008

Try a working version of the first link; click here

  xela swat 16:20 01 Jun 2008

I rarely get the blue screen.
It usually just crashes and re starts.

  Fruit Bat /\0/\ 16:38 01 Jun 2008

Auto-reboot disable:
When Running windows and it crashes you will get a blue screen and it will automatically restart, often it will restart too fast for you to see the error message.
To disable auto restart on system failure, so you can see the error message.

1. Go to Start -> Control Panel -> System (Windows+Pause works, too)
2. Go to Advanced
3. Under the Startup and Recovery section, click Settings...
4. Under System Failure un-check "Automatically restart"

  xela swat 11:57 02 Jun 2008

I had tried that and searched ms database but could get no useful information on the error message.

However as I said I usually do not get the blue screen. The computer usually re starts or sometimes shows a black screen.

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