compuet problems

  charlton200 20:03 12 Dec 2006

Computer problems.

Yesterday my computer went to a black screen with out of time message on it.
I was unable to turn off as no monitor working.
I retarted the computer back on after a while, It went ok for 5 min then screen went the same.
I rang technical surport would told me to ring the £1 a min line.
Unable to use restore to factory setting as this dosn't work. unable to use system restore as this also dosn't work.
They got me to do a format and reload windows.
After i went through all this i get
the application failed to install properly message comes up every boot.
then i get the black screen again and i can only be on the compuetr for 5 to 10 min before the screen goes off again.
any ideas please.

Thank you

  Jak_1 20:06 12 Dec 2006

Sounds like it could be a faulty psu, how old is the pc and is it still under warranty?

  charlton200 20:08 12 Dec 2006

Computer is a mesh 2 1/2 old

What is a psu please.


  SLAYER 20:11 12 Dec 2006

What is a psu?

power supply unit.

  Fruit Bat /\0/\ 20:11 12 Dec 2006

"application failed to install" what application?

  charlton200 20:14 12 Dec 2006

the application failed to initialize propery (ox0000135) click ok to terminate.

This is the message every book up.

  Jak_1 20:15 12 Dec 2006

Check your warranty details to see if it is on site repair or return to factory. Also have a word with the store frome where you bought it. Either way it should be repaired under waranty.

  charlton200 20:18 12 Dec 2006

Bought from mesh. rang their technical support who told me it was a software error and told me i had to ring there £1 a min software line no ammout of argueing with them help.
Its still got 6 mths warrent left

  Jak_1 20:21 12 Dec 2006

Have you attempted a second re-install?

  charlton200 20:21 12 Dec 2006

No, but I have been thinking about it though.

  Jak_1 20:23 12 Dec 2006

Try that and if you get the same result then get back on the phone to Mesh.

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