completely remove norton 360

  rubygxx 08:46 28 Sep 2010

Hi i am trying to get rid of norton 360, it has been removed from ad remove progs, but it was still listed as ON in control panel - security centre, therefore i cant install avg , as it wants me to remove norton first and i thought i had, i found instructions on Dave Taylors site about manually removing /deleting all files and folders relating to norton, right through registry too, but it is still showing up as ON in the windows security centre, i dont know what to do next , i need to shift this so i can get a decent antivirus, can you advise on what best to do, thanks

  gengiscant 08:53 28 Sep 2010
  mgmcc 08:55 28 Sep 2010

Go to this page on the Symantec website for instructions and the "Removal Tool" for Norton 360. click here

  rubygxx 09:13 28 Sep 2010

I have been on here, but as i do not know what norton 360 version it is , i did not know what one to go for , the lass whoes laptop it is , bought the norton from a shop but she does not have the cd now and she does not know what version it was ! not a lot of help really,so i was not sure what to do

  Andsome 09:16 28 Sep 2010

I used several removal tools and still had remnants of Norton on the computer. Even editing the registry did not remove it completely. A reinstall of Windows finally did the trick. This dreaded program will never get anywhere near to my computer again.

People recommend some of the free one, but I swear by ESET Nod 32 security suite, it is worth every single penny. E mail and telephone help are both available in GB. If you do go down this route,download it to a memory stick before reinstalling, so that you don't need to go on line unprotected.

  gengiscant 09:42 28 Sep 2010

Just use this one click here

  rubygxx 08:53 29 Sep 2010

Thank you very much for that link, ,worked brilliantly !!

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