Hello there, my friend just rang me as she urgently needs my help. Her younger brother has c compaq mini 702EA netbook, and she needs to restore it back to factory settings, as it seems he was downlaoding without any internet security on it, and he may have developed a virus. So we just need to procedure to restore this NETBOOK to factory settings pls, asap. many thanks.
thanks for all the help, and much appreciated, but is there also a way to install it back to facotry settings please??? They have had no internet for 3 weeks now, so i cant even install anything for them until the internet is up and running......so we just want to set the netbook back to factory seetings for now please..ASAP
to reset your laptop, restart your computer and constantly press F11 once the first black screen on your laptop displays, or the Compaq logo display. Your computer will automatically load to recover manager and you can factory restore you computer from there.
2nd option: click start menu, click all programs and scroll to "Hp backup and recovery" or "Backup and recovery" click it and proceed for the factory default setting
hello northumbria61, do i just press the F11 key alone or do i have to press it with the ctrl key as well please?? Just that i have to relay the message to my friend so i just wanna confirm if its just start and then the f11 key on its own...and if so is it to just continue tapping the F11 key??? (sorry to be such a pain)