compaq laptop struggles to start

  wappa 21:26 24 Mar 2009

Hi, laptop compaq 6220 has struggling to restart, usually get a blank screen and every now and then it will boot, also wireless comes up as workin but wont detect my router, i have question marks on device manager on masss storage control and when i try to install software thru laptop it says cannot do it, running windows xp
many thanks

  Taff™ 07:23 25 Mar 2009

Doesn`t sound good so make sure you have backed up all your data. I would start by running System File checker - Start>Run and type "sfc /scannow" without quotes into the run box. Note the space between c & /

If this started recently I would try a system restore if SFC doesn`t resolve the issue.

As for the error on Mass Storage I assume this is an entry in Device Manager under Storage Control. This might point to a failing hard drive but let`s see what others think. You should do a check on the drive using check disc.

  Taff™ 07:30 25 Mar 2009

Just another thought - have you got an external drive plugged in on boot up? If so unplug it and see if it makes a difference.

  wappa 13:55 25 Mar 2009

i dont have an external hd taff,i will try your suggestion and thanks again pal

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