Compaq Laptop drops wifi connection Query

  Demora 15:36 18 May 2008
Locked

Hi.

My daughter has a compaq laptop. Three and a half years old and running windows XPHome. All her settings are set to never in hybernate BUT if she leaves the pc switched on and comes downstairs to make a drink or anything when she returns the network connection has been dropped and the only way she can get back on line is to re-boot the pc.

We can't pinpoint anything wrong with the router or anywhere in the pc. Her boyfriend is also confused by it and says its 'Just one of those annoying quirks' (he's a computer engineer)

Anything come to mind and maybe anything we might have overlooked.

TIA

D

  Halmer 15:40 18 May 2008

1. Drop the connection after a defined period of time or
2. Stay connected?

  Halmer 15:41 18 May 2008
  Halmer 15:47 18 May 2008

which I resolved by entering the ip address etc manually into the tcp settings rather than letting the pc find the details automatically.

  ambra4 16:43 18 May 2008

“Just one of those annoying quirks' (he's a computer engineer) you sure he knows about computers?”

Web Browser Settings

Internet Explorer 4.0 or Higher

Start IE web browser. Select-Tools-Internet Options-Connection Tab

In the “Connection” screen, there are three selections:

“Never dial a connection”,

“Dial whenever a network connection is not present”

“Always dial my default connection”.

If you can make a selection, select “Never dial a connection”.

If you cannot make a selection, select “LAN Settings”

Untick marks next to any of the displayed Options:

“Automatically detect settings”,

“Use automatic configuration script”

“Use a proxy server”.

Click “OK”. Then click “OK” again in the “Internet Options” page.

Network Adapter Setup on all Computers

Also called a LAN card (Local Area Network) or NIC card (Network Interface Connection)

Click-Start-Settings-Network Connection

Double-click on the “Network Connection”

Left-click on the “Local Area Connection” associated with your network adapter

Select “Properties” from the drop-down menu.

In the “Local Area Connection Properties” window all boxes should be ticked

At bottom of display tick the box “Show Icon in Notification Area When Connected

A display Icon will appear in the task bar when you have finish the setup

Click-Internet Protocol (TCP/IP) Click the “Properties” button

Select “Obtain an IP address automatically

Select “Obtain DNS server address automatically”
Click- Advanced-Click-WINS Tab-Tick-Enable LMHOSTS Lookup if untick

Do Not Change Any Other Setting

Click “OK”.

Your computer network card is now configured for use with the Modem/Router

Other Lan Card Setting

Right click on Local Area Connection Display Icon on task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure-Click-Advanced Tab

Click- Flow Control-Change to Enabled if Disabled

Click-Power Management Tab

Untick if selected "Allow Computer to turn this device off to save power

Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on

Next-Finish

  ambra4 19:04 18 May 2008

You should also check the router setting are as following

You will find not all router have the same wording or options if option not available don’t

worry about it, these are the normal setting for most ASDL Routers

Access the router via your browser and click the Advanced Setting

Click the Wan button; on the right hand side of the display page click Edit

Check the following

VPI = 0

VCI = 38

Service Category = UBR

Enable Quality Of Service = Is Ticked

Next

Select PPP over ATM (PPPoA)

Encapsulation Mode = VC/MUX

Next

PPP Username: = User name you use to sign in to your ISP

PPP Password: = User password you use to access your ISP

Authentication Method: = Auto

Dial on demand (with idle timeout timer) = Is Ticked

Inactivity Timeout (minutes) [1-4320]: = Set To 4320

Keep Alive = Is Ticked

Obtain default gateway automatically. = Is Selected

Next

Enable NAT = Is Ticked

Enable Firewall = Is Ticked

Enable WAN Service = Is Ticked

Save and reboot the router

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