Combo drive has stopped reading CDs

  AP22 22:33 24 Feb 2005
Locked

I have an HP Pavilion zt3010EA laptop with a Teac DW-224E combo drive running XP SP2. The laptop is 12 months old. It has suddenly stopped reading CDs but will read a DVD. On inserting a CD, it tries three times to fire up the drive then stops. Control panel recognizes the drive and shows no problems. Windows explorer finds the drive but says it is empty.
Any ideas please (apart from taking it back under warranty which I might have to do but don't want to)? Thanks

  Diodorus Siculus 08:12 25 Feb 2005

DVDs and CDs are read by different lasers; it could be that the CD laser has failed...

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Best of the Grad Shows 2017: University of the West of England (UWE)

Best value Mac: Which is the best £1249 Mac to buy

Les meilleures GoPro 2017