'COM SURROGATE' stopped working - can't play video

  Maiden. 22:55 26 Mar 2007


My new Vista PC brings up a message saying "Com Surrogate has stopped working" every time I go into a folder that contains .avi files etc. When I try to play the video I just get the Windows Media Player visualisations.

Anyone have a solution to how I can fix this please - I'm stumped !

  bennyhillslovechild 23:21 26 Mar 2007

Hiya Maiden - Mine's been doing the same thing. There's a few possible reasons for this, in my case it's Nero, it's something to do with the preview icons in folders etc. There's a few solutions here click here

  Maiden. 23:39 26 Mar 2007

Thanks for that - I don't have Nero installed, so I'm thinking it must be DivX - can anyone help me understand how I know what DivX I'm running and how to get an update if I need one please.

Many thanks

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