clicking hyperlink error hotmail

  Ellen G 11:53 09 Jul 2008
Locked

For a week, I have not been able to click on email addresses on webpages and go straight to my hotmail account, with the address filled in. A message tells me that Windows Live ID wasn't able to complete the process.

Others have also noticed this problem. Hotmail support wants me to download a programme so they can study my account which I don't think is required. The error occurs after clicking on the link and the sign in box. The 'wall' appears to be around Windows Live ID.

The joys of Hotmail.

Anyone any ideas? I've done the usual (reset IE, cleared cookies, temp files etc.)

I have XP2 for my sins.

Regards

Ellen

  crosstrainer 11:56 09 Jul 2008

Why not use a non-web based email service? Many seem to be having problems with hotmail at the moment.

You can also set up outlook (or windows mail if you are using Vista) To send and receive you emails.

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