From the AOL help site. It is possible that IE is responsible as AOL uses it to access the www. Regards. j.
If Internet Explorer is corrupted it can cause problems accessing Web sites. It is not always possible to repair Internet Explorer but you could try the following steps to see if it helps (Please note: you must have updated Internet Explorer since installing it to see it on the Add/Remove programs list.):
1. Close all programs down then click Start, Settings and Control Panel. (Windows XP users, click Start and then Control Panel.)
2. Double-click on the icon called Add/Remove Programs.
3. Look for 'Microsoft Internet Explorer X.X and Internet Tools' - where X.X is the version number, for example 5.5 or 6.0.
4. Select it and click Add/Remove (Windows XP and Windows 2000 users, click Change/Remove.)
5. Select the option for Repair Internet Explorer and press OK and then Yes. Click Yes to restart your computer.
6. If this does not work, fails to repair or the option to repair is not available you could try installing Internet Explorer from another CD.