Clearing a Trojan Virus

  Willowside 16:38 10 Jul 2009
Locked

HELP,HELP,HELP please could someone advise me on how to rid my laptop of a trojan virus (I'm a complete novice)the name of it is :-

Trojan.Win32.Agent,azsy

Thanks for your help

  Technotiger 16:40 10 Jul 2009

Download, install and run this click here

  Willowside 16:45 10 Jul 2009

Thanks for your quick response, the only trouble is when I try to go onto the internet it blocks the site but I will try

  Technotiger 17:05 10 Jul 2009

OK - re-start your computer and during the re-start keep repeatedly pressing F8, this should take you into Safe Mode with Networking. You should then be able to follow my earlier advice.

  Willowside 17:12 10 Jul 2009

Managed to download the software but it won't allow me to open it. It comes up with spyware Application has encountered a problem and needs to close

  Technotiger 17:36 10 Jul 2009

You should be able to run the software in Safe Mode.

  Technotiger 17:59 10 Jul 2009

In case you need it ... click here

  birdface 18:11 10 Jul 2009

Your click here will not open for me.But My A Squared stops a lot of sites from opening.
probably just my problem.
I believe that I tried that site earlier and had the same response.
Nothing to do with the click here but anybody doing a search for Win32.Agent,azsy beware there are a lot of rogue sites out there so you will need some browser warning programs like McAfee Site Advisor or WOT installed to give you a little warning of bad sites.

Even opening a good site I then got a warning from WOT and got out fairly quickly.

  Technotiger 18:18 10 Jul 2009

Hi, assuming you are referring to my second link above - I have opened it several times without any problems.

  Technotiger 18:19 10 Jul 2009

BTW - I don't like A2, tried it once not so long ago on a different PC

  Willowside 18:29 10 Jul 2009

managed to use the F8 button and put he computor in safe mode then carried out the next stage pressed enter then all the window operating formulas came up then ..........nothing

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