HiI need to do do a clean install on my PC (Vista) as the system keep crashing and I've tried everything else to fix it.I've created a backup using Acronis 11 to an external drive, but I have a few questions I hope you lovely people can help with1) I don't have an installation CD, but the re-install things seem to be on a 'D' drive - can anyone tell me what I should do to get the re-install (back to 'factory state') done please.2) if it all goes horribly wrong and I want to bring back the backed up version, how do I do this if Acronis has been wiped ?Any and all help / advice very much appreciated.ThanksLJ
You do not say Make and Model of Computer!
If still under Warranty, What about taking it back for the to sort it
Sorry - missed that one.Compaq Presario desktop, Vista home, 320gb HD with 50gb external drive and instel duel processor. Hope that helps.
Re warranty - it expired 3 months ago (typical !)
Ma still be worth contacting HP as I have found them very helpful
If you have an Acronis 11 backup was it made before all of your problems? if so restore from that much easier.
literature no handbook with refernces, no pdf file. Do you have any info regarding computer. Best bet contact computer supplier!
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