Chrome gone after Microsoft updates

  sajeev 14:08 11 Aug 2012
Locked

I installed MS windows updates after repeated prompting from my computer. On restarting I found that Chrome which is the browser I regularly use had disappeared entirely. On trying to download and reinstall Chrome via IE I get an error message saying" dfsvc.exe has encountered a problem and needs to close". I am using Windows XP Home and my virus scan is Avira. Please help. Thanks sajeev

  lotvic 14:19 11 Aug 2012

I've only heard of that happening if you have Microsoft Security Essentials (MSE) ClickHere to read about it.

  Zak 14:20 11 Aug 2012

Please have a look here for a possible solution:

dfsvc.exe has encountered a problem and needs to close.

  Zak 14:23 11 Aug 2012

Please follow lotvic's link, our posts crossed and he beat me to it and it is the most likely cause.

  sajeev 16:09 11 Aug 2012

I checked the Add Remove programs and did not find MS Security essentials. Nevertheless, I uninstalled Avira, Installed SE, updated it, ran the scan and again tried to install Chrome from IE but I got the same dfsvc message. Please advice

  sajeev 16:33 11 Aug 2012

Followed one of the links in the page posted by Zak (file.hippo) and everything is back to normal - so far. Thanks everybody

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

11 best portfolio websites for designers and artists

Office for Mac buying guide: Price, Office 2017 rumours & new features

Comment désactiver les programmes qui s'exécutent au démarrage de Windows 10 ?