Checking a router profile set by ISP

  spuds 12:50 03 Jun 2011

Can anyone lead me to a website that explains how and what the router profiles (bandwidth?) that are set by an ISP actually means, or alternatively offer a simple to understand procedure for checking if the router is being set remotely at 'the wrong settings'.

Apologies to the people who have help me in the past with a similar request. Seemed to have lost some of the information. I have tried the Kitz website (which was mentioned previously), but that appears to be undergoing maintenance!.

  spuds 16:14 03 Jun 2011

24 views in 3 hours and no replies. The forum regulars must be sleeping!.

At least that remark as bump the question!. :o)

  gengiscant 16:34 03 Jun 2011

Sorry do not understand the question.

  spuds 17:01 03 Jun 2011


Let me explain: The router that you use for an internet connection as a 'profile' that is usually set by your ISP. There might be 13 different items on the router 'System Information' summary, which are important for you obtaining a service and connection.

One particular part might go under the title of 'Bandwidth' which your ISP will and can change remotely, so as to improve your connection or alternatively reduce the performance.

Its the information as to what might be a 'good' or 'poor' bandwidth reading, that I am seeking. Saying perhaps ' Bandwidth Down/Up (kbps) 6963/1020 or perhaps 7172/911 or even 5793/759 means very little to me, as a true value. So I am seeking knowledge from someone who could provide some information as to how to translate these figures into something meanful and in layman's terms.

  rdave13 17:09 03 Jun 2011

I can only add that a problem occured with Plusnet and my profile. Auto set with the ISP not with the router. Bt broadband availability checker showed my line supported

Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps. and my profile auto set to 2000 kbps. So my speed was about 1.8 meg.

Bt BB availability checker also stated,

Our test also indicates that your line currently supports an estimated ADSL Max broadband line speed of 4Mbps; typically the line speed would range between 3Mbps and 5Mbps.

Emailing Plusnet they sorted out the profile drop (reset it I think but took some time) and is now at 3000 kbps and as the line to the house is ancient I'm ok with the speed.


Don't know if that helps? Also I check my profile with BT's speed tester. Not sure it works with all ISPs.

  spuds 19:12 03 Jun 2011


I am using an LLU enabled line, and this prevents the BT speed checker or dslchecker from working, usually with a 'number not found'. Also, if doing a silent line test for example, the BT code will not work on the line. But I was provided with an alternative method, for a line check!.

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