changing isp - direct debit question

  charlton200 19:33 13 May 2008
Locked

I am in the process of changing isp from tiscali to o2.
Its 5 days away from completion, my question is about my direct debit with tiscali. Does it get cancelled automaticely of do i have to ring them after changeover.

Thanks.

  aine 19:42 13 May 2008

You will have to cancel it via the bank yourself. After you have cancelled it phone tiscali and tell them you have done this, they should send you a final bill

  charlton200 20:05 13 May 2008

Do i wait to the connection has been swapped or do it now.

Thanks

  wis 20:08 14 May 2008

my lady is a personnell banker, i put your question to here, answer , do not wait for anyone
inform all partys cancel cancel cancel,if not
your bank statment will still show money withdrawn
there not very good at not taking your money

phone calls seem to go missing, we have no record
ect ect

  aine 21:39 14 May 2008

Do it on the day of the change over. Once you have the date, you can write a note to the bank telling them to cancel from that date, this they will do, you must put it in writing. Aine

  charlton200 21:54 14 May 2008

Thanks for advise

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