My daughter has Homecall Broadband with a USB speedtouch ADSL 'modem' supplied by the ISP.To share her connection with a second computer, I have installed a Netgear DG834 Firewall/Modem/LAN Hub using, of course, an Ethernet port. The USB modem has been removed.Homecall say this is OK just don't use their software. I have set it up using the data they supplied, all the diagnostic lights indicate everything OK, and I can access the router, but when applying the 'test'I get 'CHAP Authentication failed.' Any ideas anyone? I use the same router at home, checking through the setup data it all looks the same apart from ISP-specifics.Needless to say I have no Internet access - darn - there I've said it!
The error message occurs because the ISP's server can't verify the account details.Double check all the information you've entered, particularly the username and password.
I've double-double-double checked it. I think I'll have to talk to them tomorrow - nobody there on Sunday. Seems clear to me some info is missing. It works OK with their modem. I'll post result.
Hrrrrmmm! (Cheeks burning) I was using the dial up address, not the broadband one . . . dohhh!Functions OK when done properly!!
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