Cd's will not play on any drive

  torroxtown 22:58 27 Jul 2009

Using XP home I seem to have a problem that every CD I try in my CD or DVD drive cannot be played as a message comes up saying dirty CD or similar.
All CD's indicate error whilst trying to play yet USB audio system is fine.
Have tried updating drivers but no success.

Have tried various media packages---VLC, Windows Media, Nero, Real Player but all indicate a fault.

I cannot believe that both drives have suddenly gone faulty.

Anybody any ideas please

  Stuartli 23:20 27 Jul 2009

Try Uninstalling the optical drives in Device Manager and then Rebooting.

Windows should Find New Hardware and Reinstall the basic CDROM drivers.

  Stuartli 23:27 27 Jul 2009

One other point. From My Computer>highlight a drive>right click>Properties>Hardware tab>select the particular drive from the menu>Properties>Properties tab>Ensure that the Enable digital audio on this device box is ticked.

Check that both drives have the feature enabled.

  woodchip 23:47 27 Jul 2009

I Think this is a Registry Problem

  rdave13 23:57 27 Jul 2009

Easier option first. Try system restore to a highlighted restore point to when the drives worked ok.

  Newuser4165 10:16 28 Jul 2009

There is a problem in XP which Microsoft are aware of.There is an article on MS website covering this problem but I can't find it at the moment but it's essentially as follows :-

If an optical drive encounters more than 6 read/write errors then the drives will no longer work.
If I remember correctly then all you need to do is to remove the IDE controller in device manager to which the "faulty" drives are connected . Reboot and the drives will now be OK.

  Stuartli 11:00 28 Jul 2009

You are probably thinking of a reversion to PIO from DMA. See:

click here

The reset DMA file is the easiest way to do it rather than manually.

  torroxtown 22:38 28 Jul 2009

Thanks Rdave13 and woodchip-- I tracked the problem to an auto Registry cleanup programme and decided a restore was easiest and that cured the problem.

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