CD-R/RW and DVD Burner not showing up

  JapanMan 15:43 10 Oct 2008

Hi all,

My CD-R/RW and DVD burner and USB CD-R/RW have suddenly stopped showing up when I try to use them. When I click on My Computer they are no longer listed. Do you have any ideas about what I can do to make them recognized by my PC?


  eedcam 15:51 10 Oct 2008

Possibly systemrestore to a suitable date

  Halmer 16:11 10 Oct 2008

If so I would uninstall the driver and reboot and let Windows reinstall it.

  skidzy 16:32 10 Oct 2008

Missing cd/dvd drives can be normally associated with the removal of burning software such as Nero/Roxio/Sonic/Easy CD Creator etc.
And not showing the drive in My Computer.

Try the below link ,if still no luck follow the Procedure of removing the upper and lower filters.

click here

If no joy with the above fix,try the Microsoft Guided Help

click here scroll down to the Guided help download and follow the instructions.

If still no joy,follow the manual fix below.

If you have further any error codes,please post them.

Restore Missing CD/Dvd Drives

Missing cd/dvd drive
If it is showing an error code:
Code 19, Code 31, Code 32, Code 39, or Code 41
, delete the drive.

Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer

.If in any doubt editing the registry,please create a System Restore point first and also backup your registry....The guidedhelp from Microsoft on backing up the registry is a good lesson for anyone to learn. click here

Creating a System Restore point:

Start/All Programs/Accessories/System Tools/System Restore…follow the prompts.

  JapanMan 16:51 10 Oct 2008

The first option worked first time. I reckon it was caused by removing iTunes.

Thanks a lot!

  woodchip 16:55 10 Oct 2008

Think I am getting too old for this game

  skidzy 19:13 10 Oct 2008

Why is that Woody ?
Never to old in this game,you lot still teach us a thing or two..... this place would not be same without your expertise :-))

  Halmer 19:38 10 Oct 2008

a 74 year old oak ;-)

  woodchip 19:39 10 Oct 2008

Not quite

72 and a bit

  Shuffty 22:58 10 Oct 2008

I am 78 and going like a train

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

Illustrator Sylvain Tegroeg created thousands of intricate line drawings for the mobile game…

Best iPad buying guide 2017

Comment télécharger une application indisponible en France ?