CD ROM Drive is not responding

  ronshep 21:36 12 Oct 2005

My SamsungCDRW/DVD is not responding to any Discs including the reinstallation CD. On inserting a disc the drive spins indicating it is trying to read it. Device manager informs the device is working properly. I have also tried the troubleshooter This has happened suddenly, and no software has been added or deleted. I hesitate to buy a new drive incase it is a software problem and Dell Inspiron spares are expensive. Thank you. Ron.

  zemdarin 22:20 12 Oct 2005

A friend of mine recently had this problem with a samsung. It spins OK but the laser had gone. I installed a new LG DVD ROM in for her and it works fine. It will tell you it is working OK but I don't think it knows if the laser has gone.

  VoG II 22:23 12 Oct 2005

Try a lens cleaning disk first - approx £1.

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