cd drive unrecognised

  heezy45 14:15 05 Jan 2008
Locked

my new dell p3 pc fails to recognize my cd rom drive even though all the physical connections are intact.The drive does not show in 'my computer' Can you good guys help me out as you do always.
Thanks very much.

  sunny staines 14:20 05 Jan 2008

if its new contact dell support.

otherwise rclick here

  Fruit Bat /\0/\ 20:20 05 Jan 2008

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

or
Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

  skidzy 21:56 05 Jan 2008

As above click here

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