cd drive not working

  asdachick 13:56 24 Oct 2007
Locked

i have a compaq presario with windows xp installed,been trying to back up some stuff but keeps saying NO DISC IN DRIVE
i can play audio in it but cant burn a disc,any ideas?

  User-1159794 13:59 24 Oct 2007

Some drives can be fussy about the disk in it,If you can try another make of disk.

  Fruit Bat /\0/\ 14:07 24 Oct 2007

What disc?

XP will only write to CD not DVD you need third party software such as Nero.

If CD then have you checked that :

My computer right click drive -properties - recording tab - Enable CD recording on this drive is ticked?

  asdachick 14:09 24 Oct 2007

was a cd ,and the enable box is ticked

  asdachick 14:13 27 Oct 2007

make of disc:Maxell cd-R

  Fruit Bat /\0/\ 14:27 27 Oct 2007

Uninstall and reinstall from device manager.

If will still read but won't write then sounds as i the read laser has gone.

At approx £25 for new DVD rewriter not wort repairing.

  chrissy1 14:27 27 Oct 2007

I have same computer and had same problem.....took it into pc world for its yearly check and cleanup.....turned out the drive had developed a fault....they fixed it.....

  asdachick 14:30 27 Oct 2007

i mentioned it in pc world ,they sed my comp wasnt covered as it was a software prob?its under guarantee till next yr

  DieSse 14:55 27 Oct 2007

I agree with Fruit Bat /\0/\ that it sounds like a drive problem.

In which case it's a hardware problem, and under warranty.

I suugest yiou take the system back to them and simply say - "the drive is faulty, it won't write to a CD". Let them prove it isn't the drive.

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