My computer does not reconize my CD and DVD and will not play .This has happened since downloading AOL VR and an error code 39 has come up Could any one advise please ?
Do they show in the BIOS?????
Hi you are responding to a complete novice can you tell me how to show the BIOS,Ill will understand if you do not want toregards
The first choice is normally to Disable/Uninstall both optical drives in Device Manager and Reboot.Windows should Recognise New Hardware and reinstall the basic CORM drivers for the drives.
I will try that and let you know what happens
Also BIOS is accessed by tapping Del key or one of the others at Boot, as soon as you press start button
First page that comes up should show Hard Drives and time plus CD and DVD drives thats on your computer. You do not need to change anything
I'v tried hitting del but I do not think hard drives came up so I will try again
you need to read what is starting drives that is
Also as above you could try removing the DVD CD drive controller in Device Manager, then Reboot.Right Click on My Computer\Properties\Hardware\Device Manager
I'v tried hitting del but it only shows main on the heading with the followingPrimary slave NONESecondary Master HL-NL-DT ST DVD-RomSecondary Slave Samsung CD_R-RWam i in the right place
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