I am trying to install Cleaner on someone else's machine and am having a problem. I download it to a folder and then run it (have done this successfully on my own PC). When I click to run it, nothing happens. I mean 'nothing'. It doesn't create a shortcut on the desktop... it doesn't even launch. This PC has XP and is using Norton AV. Could Norton be preventing this? If it is however, it doesn't give any error msgs.
Just as a matter of interest, I have used Norton system works for a number of years.
The last version 2005.
Never had any real problems. I also run CCleaner plus Microsoft Anti spyware.free version And Zone alarm Free. Had no problems downloading.. I always download to desktop. I can always find them then. When I install downloads I can always choose where to Put them.
with my firewall, antivirus and cable modem deactivated.
I now burn discs using the same procedure. This was after copying some data to a DVD which became corrupted. ZoneAlarm was carrying out an automated virus scan contemporaneously. This was the only explanation for the corruption.