"ccApp program not responding"

  UncleBulgaria 20:26 29 Mar 2005

Please can someone help my friend. When closing down his computer he keeps on getting "ccApp program not responding". Does anyone know how what this is and if so how to stop it appearing?

Thanks in advance

  VoG II 20:33 29 Mar 2005

ccApp.exe is Norton Antivirus.

Not sure of the cause of the error message.

  UncleBulgaria 20:41 29 Mar 2005

Thanks for that. I will see if anyone else recognises it and the reason for it happening.

  VoG II 20:46 29 Mar 2005

Norton's answer click here

  JoeC 20:48 29 Mar 2005

this is Norton Internet Security / AV. If you go into Options /Advanced settings for the AV, you should find a section that says something like " Scan floppy for virus before shutting down " or similar. Take the tick out of this and see if it helps at all.

  UncleBulgaria 20:57 29 Mar 2005

Thanks very much for your help. Will pass this info on.

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