how can I stop an internet company(a mainstream respectable company that even AOL advertises on its homepage) from charging my account every month. They say in their blurb that if you want to terminate your account with them you just have to email them asking just that.
But they have not responded to a series of emails now. What can I do short of closing that bank account and opening another one? why are they ignoring my emails?
Why are you suggesting that a card is lost and to get a replacement?
It doesn't stop any payments and is also requesting blackmischief to commit mischief i.e. tell lies.
The simple course, as suggested, is to get onto the card company or bank concerned, point out the circumstances and for how long the payments have been incorrectly withdrawn, and let the financial institution take up the matter.
It should not only do as you request but also seek redress for you for the overpayments.
See the European Commission financial regs on payments made with Credit and Debit cards. Look at the "UK" Section. Payments once made cannot be revoked. As far as I am aware once you make an agreement with any company to allow monthly payments to be collected by debit card then it is up to YOU to get it stopped. Your bank will not intervene if illegal payments are taken. Possibly the only way if it continues would be to cancel your card and apply for a new one. click here
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