Can't uninstall "the Palace"

  cowgirl66 13:18 08 Nov 2006
Locked

I am trying to uninstall "the Palace" software but when I go to Add/Remove and click on the Palace Uninstall, I get a Wise Uninstall window appear saying, "Could not open INSTALL.LOG file." I seem to remember having this trouble before when I installed it.

Any suggestions? I have now got Internet Explorer 7 but Palace was installed months ago. I haven't fiddled with any Registry settings as I don't have an editor on my computer.

Help would be appreciated.

Regards cowgirl66

  woodchip 13:22 08 Nov 2006

Yes try reinstalling over the top of the other by rerunning setup, Then try Uninstall

  woodchip 13:23 08 Nov 2006

For theAbove you may be better Disabling Anti-Virus to run Setup. Do not do it while connected to the Net

  cowgirl66 13:25 08 Nov 2006

thank you I'll try your suggestions; I'll pop back in a minute or two...

  cowgirl66 13:33 08 Nov 2006

Thanks woodchip! It worked!

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