Can't reset password in Outlook/Hotmail ?

  crespo 00:40 15 May 2014

I can't change the password in my email account as Googlemail asked for a security code to verify my account. I haven't received it yet and i can't change my password. I'm quite concerned as the last time i changed it, no security code was needed. Can someone help a worried silver surfer ? Thanks.

  Woolwell 22:17 15 May 2014

I suspect that you haven't got an answer yet because like me others are confused. You state reset Outlook/Hotmail password but refer to Googlemail. Which account is it? Webmail or using an email client?

You should get the security code through your mobile see email about secure gmail

  onthelimit1 08:47 16 May 2014

The new security arrangements mean you have to put a one-off code into Outlook account password box. This (for me anyway), was generated by Google and was send as a text message. You have to go to Gmail to initiate it -How to do it here.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Galaxy Note 8 vs iPhone X

Awful clip art from 1994 is being tweeted every hour by a bot

How to update iOS on iPhone or iPad

Les meilleures applications pour enfants 2017