Can't remove old WiFi network

  Picklefactory 17:53 12 Aug 2017

Hi folks. Wondering if anyone has any ideas? I have a Virgin Superhub, and recently reset my network due to connection/dropping issues. I renamed the primary SSID (In fact I only use the primary) to a new network SSID name and new password, but the old, original network still appears in the available WiFi list of any device connecting, and I can still connect to the old network with the old password, so it is definitely still there and functioning. The Superhub settings through my browser only show the new network, so I cannot see the old one anywhere there to delete it. Has anyone seen a similar issue? Thanks

  britto 18:18 12 Aug 2017

Could be you need to restore the superhub to factory default before setting up the new network.

  Picklefactory 18:24 12 Aug 2017

Thanks britto, could be a good shout. If I can brave kicking the kids and the missus off Netflix and internet for an hour, I'll give that a bash. :o)

  Picklefactory 18:24 12 Aug 2017

Thanks britto, could be a good shout. If I can brave kicking the kids and the missus off Netflix and internet for an hour, I'll give that a bash. :o)

  Picklefactory 18:24 12 Aug 2017

Thanks britto, could be a good shout. If I can brave kicking the kids and the missus off Netflix and internet for an hour, I'll give that a bash. :o)

  Picklefactory 18:25 12 Aug 2017

Weird... PCA doesn't appear to like my browser, or vice versa. Refreshing has caused repeated replies.

  BRYNIT 20:25 12 Aug 2017

Windows will still remember your old SIDD name. If you are using Windows 10 go to network and internet settings - WiFi - Manage known networks, click on the network you want to remove and select forget.

  Picklefactory 20:31 12 Aug 2017

Thanks Brynit. Would that cause it to still be visible to phones etc?

  Secret-Squirrel 09:07 13 Aug 2017

I renamed the primary SSID................ to a new network SSID name and new password.............

If your Superhub is a fairly recent model then it'll have two SSIDs - one for the 5GHz band one for 2.4GHz. If you only renamed one of them then that would explain what's going on. Have a closer look at your Superhub's wireless network settings.

  Picklefactory 09:28 13 Aug 2017

Hmm... I did dabble with moving from 2.4 to 5 a while ago. Maybe I created a 2nd when I did that? Thanks squirrel

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