For the last week, I have been unable to get any web pages although I can log on to my ISP OK. When I enter a webpage in the address bar, it never loads and eventually I get the standard can't display page. I also can't download updates from Norton AV, so it is not my IE6 connections. I have done a repair of that (from Ad/Remove) to be sure. I have also signed up to another ISP to check it wasn't them but the same problem occurred. I have done a modem check and this has passd OK. I also noticed that when I was trying to reach webpages with a couple of browser pages open, my mouse went haywire and couldnt be controlled. As soon as I closed the browser, it returned to normal. Any ideas, please.
I am dial up and I do not have a firewall (I know I should!)I will install another browser but can't download it so will have to look for one on a free disc from some mag. I'll let you know in due course. Someone has suggested it could just be my landline (BT) which is faulty? Is this a possibility?
MichelleC I dont have any adware installed - could spyware make this happen? Actually I should come clean and say this isn't my computer but this post is for a friend who is not very computerwise - hence no firewall, adware etc.