Started to print some more copies of a "Multible Labels" document ( created about 3 months ago and was working perfectly until now ) in a Word File and a Windows box stated that there was an error and a report could be sent to Microsoft. I did this. Now every time I want to print any Word File I get the same message. The file causing the problem is a LOCALS~1\Temp\WER268.tmp.dir00\appcompat.txt. Can anyone advise me how to rectify this problem? I am running Windows XP Professional and it is Word 97 version. I have tried re-loading Word 97 but that hasn't helped.
Hi VoG, Search has found 3 appcompat files. None have todays date on them. I have also found when I open "Page Setup" in Word and OK it, a box appears stating that "the Settings for the Margins, Column Spacing or Paragraph Indents are too large for the page width in some sections". No matter what figure I enter in each I still get the box! It's as if it has defaulted to an unusable size!
As soon as I click OK in the Printer Box, the Windows Word Error Box appears. The Printer Icon also appears. I have clicked this and deleted the Printing Job but the Error message still is displayed. Even if I create a new Word File eg. a letter, the Error Box appears and it will not print it! All other programmes are printing as normal! Each error file has got a different WER number in the name but I can't locate any of them when I run a Search!
Have isolated the problem to Page Setup in Word. I can't alter the papersize to any other but "Custom". If I insert A4, it defaults to Custom. Also in "Margins" if I alter the figures in Left, Right,Top, Bottom, Header & Footer to what they should be it rejects these figures as being "Too large in some Sections" and resorts back to it's figures.
Could it be the Page Setup has defaulted to "Sections"? Does anyone know how to rectify this so I can insert the Margins and Paper Size to their proper setting for A4?