Can't print saved Word documents

  jaygee77 14:37 18 Apr 2005
Locked

If I create a document in Word 2000, save it and then print it there are no problems. However if I close the document and then open it later and try to print it the blue title bar flashes and the computer locks up. Repeated use of Ctrl/Alt/Delete finally gives me the option to end task.
Documents creates in Works and saved as works give no trouble. If I create them in Works and save them as Word 2000 then the problem occurs again.
How can I print the Word documents should I need further copies?
This problem has only become apparent very recently. Have I got a virus? I use Norton and keep it up to date.

  rawprawn 15:04 18 Apr 2005

Is there "Detect and Repair" if you click on Help, if so run that. I am not sure as I use Office 2003 Pro.
Have you scanned using your AV and perhaps Adaware.

  rawprawn 15:06 18 Apr 2005

I mean is there Detect and Repair in Word 2000.

  Diemmess 17:35 18 Apr 2005

This is pure fancy but a corrupt Normal.dot (normal template) is often at the heart of many troubles with Word...... At least it costs only a little time to try..

Close Word, search for and find Normal.dot then delete it....... If the Gods are with you, the next time you open Word it will make a brand new Normal.dot and behave itself again.

  VoG II 17:37 18 Apr 2005

Norton? click here

  Diemmess 18:03 18 Apr 2005

You find (good) answers for everything! But then I have avoided Norton products since I stopped using Windows 3.0

  rawprawn 18:28 18 Apr 2005

One can only try.

  jaygee77 20:03 19 Apr 2005

It seems that my Norton 2002 antivirus is affecting Word. Of course Symantec no longer support my version by phone or internet. Thanks to all who replied.

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