Cant print from internet following Windows update

  PhiltheFragger 15:21 08 Mar 2004

A chum with a P4 1.6 XP machine has spent the last few days doing 2 years worth of Windows updates on a 56K dial up.

He now finds that when he goes online, he cant print web pages etc

Printer works fine otherwise

Going to check with printer Web site re drivers

Anybody else have any ideas


  Jester2K 15:27 08 Mar 2004

Is he running an HP PC?

If so, uninstall "Surf Fairy". It knackers IE printing after one of the updates.

If not running an HP PC, ignore and please provide more details.

  PhiltheFragger 15:33 08 Mar 2004

I think its a packard Bell

More details to follow

Going round to have a look now

  Jester2K 15:35 08 Mar 2004

Might also apply. Whatever it is if a Program called Surf Fairy is installed - renmove it. Serves no real purpose anyway.

  Jester2K 15:36 08 Mar 2004

Also - any error messages.

Just found out Surf Fairy is usually on PB PCs and not HP....

  PhiltheFragger 17:39 08 Mar 2004

Hats off to Jester

It did indeed have surf Fairy installed.

One quick visit to control panel later

Problem sorted

Thanks Guys

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