Can't open Outlook express 6

  modomarketing 17:26 13 Jan 2009

Outlook express 6 keeps hanging on the blue initial page when using XP and Mozilla. Have ended MSImm.exe in task manager and found Netropa Hot key which I have ended. Then restarted and the same thing happens.
Can somebody please help here?

  wee eddie 17:45 13 Jan 2009

While allowing that a few Luddites are still using OE6, it leaves you very exposed to infections, many of us are ready to shortly move onto OE8.

Maybe time to install OE7.

  modomarketing 17:59 13 Jan 2009

I think you are probably right, but I am currently trying to retrieve my mail, do you think there is any way of clearing it so that it does open?

  iscanut 19:27 13 Jan 2009

There is no Outlook Express 7 ! You are talking about Internet Explorer whilst the thread is about Outlook Express, which is in version 6. Not sure about the reference to Mozilla as the email client is independent of whatever browser is used. When did it last work ? Do you have a restore point that you can try ?

  modomarketing 19:33 13 Jan 2009

I have tried this, going back to Friday of last week, but still did not work. It only started this morning

  iscanut 19:39 13 Jan 2009

Can you get into the Web Mail in your Internet Provider's web site ?

  iscanut 19:42 13 Jan 2009

Also have a read of this article and consider trying some of the suggestions out, especially the re registering of the files
click here

  modomarketing 20:02 13 Jan 2009

Yes I have access to webmail via the Internet. However I have 4 account names on OE. I only have 1 on the webmail.
Thanks for the link I'll check this out.

  wee eddie 23:13 13 Jan 2009

However OE has gone, hasn't it?

  Sea Urchin 00:20 14 Jan 2009

OE is now Windows Mail

  brundle 00:23 14 Jan 2009

Just install Thunderbird and import all your mail, any version of OE belongs in the 90's - no spam detection? No phishing detection? It is precisely the sort of people who use the "bundled with the OS" applications that need the most protection from the more underhand aspects of the internet

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