I am using Windows XP Service Pack 2. Internet Explorer version 6.0.2900.2180.xpsp sp2. I´m using Yahoo as my email provider but I am unable to open the MS Word or Powerpoint attachments. Is anybody aware of what may be causing this problem.
Thanks for your reply. Yes we have Microsoft Word and Powerpoint installed. Could you please advise how we check our settings to see if Yahoo thinks this is malicious. I am new to Windows XP and any help would be grateful.
Many thanks for your responses regarding our query. We have just downloaded Microsoft Office Powerpoint Viewer (ppviewer.exe) from the Microsoft site and we are now able to open Word and Powerpoint attachments from our Yahoo e.mail.