Can't Open Explore

  Survey Surfer 16:44 16 Mar 2006
Locked

I am trying to fix a winxp laptop but I can't open windows explorer, programs or files.
When I point to the start button the mouse changes to an hour glass.
This does not happen in safe mode and the laptop is usuable so I have backed up the harddrive.
No programs have been installed or removed recentley and I have tried system restore.

Is there anything else I could try before reinstalling window?

Any suggestions would be very appreciated.

  woodchip 16:46 16 Mar 2006

Try press Windows key plus E

  Survey Surfer 16:50 16 Mar 2006

I have tried Windows key plus E but this doesn't work.
I also notice the harddrive remains active.
And when I press ctr+alt+del the Windows Task Manager flashes on and off the screen.

  VoG II 16:52 16 Mar 2006
  woodchip 17:00 16 Mar 2006

Slow Hard Drive

  Survey Surfer 17:14 16 Mar 2006

I am trying an anti-virus program as I was wondering if this could be slowing down the harddrive and preventing task manger, run, explorer etc. from opening though WinXP works in safe mode.

  Survey Surfer 10:51 17 Mar 2006

Opening Explorer and task manager problem fixed.
10 viruses on this laptop!!!

Regards,
Jezzy

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