Can't open CD

  tristar 13:31 15 Sep 2009

I've recently taken delivery of a new mobile phone.
There are programs available on a CD for download, but I can't open it. (I'm running Vista Home Premium.)
When I click on 'Explore' to look at CD, I'm invited to insert a CD, but at the same time the CD is ejected.
Can anyone help, please?


  Audio~~Chip 13:47 15 Sep 2009

Have you checked the disk is not scratched or warped maybe. Quicker way is to manually download the software from the Mobile phone provider choosing you mobile & Model Number

Re the Drive, does a music CD play ok

  tristar 14:21 15 Sep 2009

thanks audio ~~chip.
I've manually downloaded the required software - as you say, much quicker!

music CD's are OK.

  Audio~~Chip 14:41 15 Sep 2009

Glad you got it sorted. The other good thing is the download will be more upto date than on the CD!

  peugeot man 15:40 15 Sep 2009

Is it perhaps dvd format and you don't have a dvd supported drive?

  tristar 18:51 15 Sep 2009

I don't know if it's related, but suddenly I can't open and run a game I have on a CD Rom. It was working quite happily yesterday.

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