can't open attachments due to outlook express.

  chrisquig 20:20 16 Jan 2003
Locked
  chrisquig 20:20 16 Jan 2003

previously i have been able to open attachments until i logged onto windows update. and was advised to download windows update starter pack 1. since then whenever i check my e mails the message appears oe has safeguarded your computer against blah, blah, blah. even e mails from my friends, like text footie tables basic stuff. can you help i hope it's just a matter of a few adjustments on a properties menu. i did try to use system restore but that erased my network connections so i reversed the restore. teething problems new to this computer lark.

  WaTcHiNg 20:24 16 Jan 2003

click
Tools
Options
Security tab
Uncheck the box for 'Do not allow....'

  Gongoozler 20:24 16 Jan 2003

chrisquig, If you are using OE6, this has a security feature that blocks all file types that may contain a virus. You can turn this feature off.
Start Outlook Express, and then on the Tools menu, click Options.

Click the Security tab, and then unselect the "Do not allow attachments to be saved or opened that could potentially be a virus" check box under "Virus Protection".

  jazzypop 20:29 16 Jan 2003

The above suggestions will work, but rely on you having a good up-to-date antivirus program.

If you don't yet have one (get one, preferably Norton, and keep it updated), a temporary workaround for files that you absolutely trust, is to select the message and press 'Forward'. The attachment will then be able to be opened.

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