Can't install touchpad driver

  onthelimit1 17:11 15 Jun 2011
Locked

NEC laptop, XP Pro. Reinstall after crash. Got everything working except touchpad. It doesn't show in Device Manager. Downloaded the driver from NEC - when I click on the exe file, I get 'DLL could not be opened'. Any ideas please?

  chub_tor 18:02 15 Jun 2011

You could always try the generic Synaptics driver for XP Click Here

  woodchip 19:46 15 Jun 2011

Go to Control Panel and then to the Add Hardware Wizard. Let it do a search first. If it does not pick it up you swill need to run it again the select choose from list and have a look through the list

PS touchpad should be under Mice i

  woodchip 19:46 15 Jun 2011

Go to Control Panel and then to the Add Hardware Wizard. Let it do a search first. If it does not pick it up you swill need to run it again the select choose from list and have a look through the list

PS touchpad should be under Mice in

  woodchip 19:48 15 Jun 2011

If you see any yellow icons click on them then unistall and reboot

  onthelimit1 20:07 15 Jun 2011

Thanks - I'll give those a go0 when I've taken the dog out (she who must be obeyed has spoken). No Yellow exclam marks, which is odd.

  onthelimit1 20:50 15 Jun 2011

Very odd. Add Hardware sees nothing. Nothing in Device Manager except the USB mouse I'm using. Beginning to wonder if the touchpad is U/S?

  chub_tor 08:15 16 Jun 2011

What model of NEC Laptop do you have? I have read a number of Google articles regarding touchpads not showing in Device Manager, some are hardware related others software. I just wanted to check that you have the correct download from NEC.

  chub_tor 08:18 16 Jun 2011

You might want to run this utility to see if a touchpad is detected as part of your hardware.

  onthelimit1 12:44 16 Jun 2011

Thanks C-T. Sorry for delay, but I've been stripping it down to see if the ribbon lead was loose - it wasn't!

Ran that utility - it only saw the mouse I have plugged into the USB port. The model is Versa M 340. The driver I downloaded originally came from their site for that model. Still getting 'DLL cannot be opened' from (what looks like) the .exe file.

  woodchip 13:04 16 Jun 2011

You may need to do a windows repair to get it working

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