Can't install any drivers on Vista

  jbam 20:26 08 Apr 2008
Locked

I've been trying to install drivers on to my vista laptop.

Have tried different ways to install printer drivers, but although vista seems to see the printer it will not load the drivers.

Spoken to an IT guy. He seems to think the registry is locked down.

Any one know of a fix for this?

  sunny staines 20:46 08 Apr 2008

are you logged on as admiistrator?

  jbam 20:49 08 Apr 2008

yes

  anskyber 21:47 08 Apr 2008

Are you getting a warning as you try to install?

If you are running a software install as opposed to a simple driver install have you right clicked and selected "run as administrator"?

  jbam 21:58 08 Apr 2008

yes tried that

  anskyber 22:02 08 Apr 2008

Are there any printer drivers in device manager?

  jbam 22:22 08 Apr 2008

no

  anskyber 22:32 08 Apr 2008

Try a Startup repair.
Start up repair Vista with the Vista DVD.
click here


Without the disc and If Startup Repair is a preinstalled recovery option on your computer.

click here

Then expand the section "how do I use Startup Repair?"

  alansabout 11:05 09 Apr 2008

What printer is it? if it is a very old printer you might have a problem.I expect you have tried this but if not Vista has drivers for most of the latest printers and if vista can see it try running the add new printer wizard.

  jbam 13:03 09 Apr 2008

HP laserjet 1020

8 months old

Tried add new printer wizard.

It seems to be all drivers not just printer drivers.

This thread is now locked and can not be replied to.

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