At various times, toolbars have been added to Word 2003 and each addition appears on a line on its own. I opened normal.dot, removed these additional toolbars via view/toolbars & saved. Opened new doc & no change. Found normal.dot & renamed to oldnormal.dot. Opened new doc & no change. Found various shortcuts to normal.dot & deleted all. Opened new doc & Still no change. Removed extra toolbars again. Would not allow me to save as normal.dot so saved as newnormal.dot. Closed Word. Renamed newnormal.dot to normal.dot. Opened Word & guess what! Still no change. How I hate all things Microsoft! Any ideas please.
Just renew the normal.dot template. Maje sure Word is closed then go to Start and Search for normal.dot - then rename it/them oldnormal.dot and close search box. Open Word and you will be "back to basics".
There has to be a normal.dot file or Word will not open - however, you need to display hidden files. Go to Control panel - Folder Options - View tab and check against Show hidden files and folders. Then Apply and OK. Now search again.It also helps to uncheck the button beside Hide extensions for known file types so you can "see" the .dot